When you register with us through our Website, please place an order, fill out a form, or sign up for our newsletter; you provide us with information about yourself.
Your name, email address, mailing address, phone number, and credit card information are some of the data you might routinely provide us. However, we also give visitors the option of visiting our Website anonymously.
The data we gather enables us to meet your specific needs more.
We always work to improve our website services based on the data and feedback we get from you. Use your provided email address to send you information, and respond to inquiries and other requests or questions.
We assure you that your provided information (public or private) will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent other than for the expressed purpose of delivering the purchased product or service requested.
When you place an order or enter, submit, or access your personal information – at all levels, we have implemented security measures to maintain the safety of your personal information.
Using Book Formatting Gurus, we ensure the security and confidentiality of the information your share. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
If so, we may seek services from a third party to better understand our site visitors. However, third-party service providers are not allowed to use the information collected except for customer analysis.
We never share personally identifiable information with third parties
The personally identifiable information is not sold, traded, or otherwise transferred to outside parties. This means you can be sure we will not distribute your personal information to outside parties without your consent. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We respect your right of privacy. We therefore do not share your name and contact details with any third party. Besides, we keep information provided by you as confidential. The information you provide are used only to understand your requirements and to improve our services to suit your needs rather effectively. We ensure to follow the standards set by PCI and consumer data protection.
It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers i.e. credit card information etc. Accordingly we advise our customers not to share any confidential and sensitive nature information with our employees. If you do so; you shall be doing at your own risk and our company shall not be liable for any misuse.
Your ordered work may be forwarded to any of our production or service centers located globally, for the quality delivery. However, they are also bound by an NDA to keep customer’s information as highly confidential.
With a view to avoid undue confusion and hassle at our customers end when they are assigned a new account manager, we use pseudonyms; it helps our customers remain connected with a single point of contact and remember their name comfortably.
Moreover; as our staff comprises of people from different regions and cultures, hence the use of pseudonym helps us present a uniform culture of the organization
Book Formatting Gurus is among the top publishing companies because of the breadth of expertise it offers across genres, formats, and distribution channels. Our book agency has earned a solid name in the industry by helping hundreds of writers become published authors.